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GDPR Compliance

What is GDPR?

The EU General Data Protection Regulation (GDPR) is a new comprehensive data protection law that came into effect on May 25, 2018. It will replace the existing EU Data Protection law to strengthen the protection of personal data and the rights of an individual. Since our customers' data is of utmost importance to us, Hippo Video is strictly GDPR compliant.


How has Hippo Video prepared for GDPR?

We worked for several months to build a robust data protection framework for all our users and underwent a massive overhaul of our processes and product features to ensure we adhered to the new regulatory guidelines.

Here are some of the critical steps took to ensure we met the GDPR obligations:


Policy changes

We have updated our Privacy Policy, Terms of Service, and Cookie Policy with the objective to increase transparency and make it easier for our users to understand what information we collect and why.

We’ve improved the navigation and organization of these policies to make it easier for you to find what you're looking for. We've also explained our practices in more detail and in a more straightforward language.

Since we use third-party suppliers to make Hippo Video more accessible, we have updated our Data Processing Agreements (DPAs) that commit our vendors to uphold the data protection standards defined under GDPR.


Product Changes

We recognize that it's essential for you to control your information. Hence, our team has built the necessary features that give our users greater visibility and control over how we use their data.

This includes an option to opt-out of marketing analytics & communication, deleting account and all data associated with it, and better access to information on how user data is stored and processed.


Process Changes

We recognize that the protection of your data also involves us. Thus, we have completed an internal audit of how we handle the personal data of our users.

The audit covered, in detail, what kind of personal data we process, where that data is stored, and what employees have access to it.

We have also reviewed our vendors who process this data and have made efforts to validate if they are following the GDPR guidelines around data protection. We are also instituting policies around data storage, data access, and data retention.

If you have any further questions, you can reach out to us at privacy@hippovideo.io